Our work - Solve problems. Unlock growth.

While projects generally share similar goals, the process to achieve them is as unique as the products and customers involved.

Projects

Fiverr (CreativeLive)

Email development

December 2024

Do What You Love

Fiverr (CreativeLive) provides educational content to freelancers to help them grow their business.

We built Fiverr (CreativeLive) an email development workflow that helped calm the chaos of the email operation that drives 33% of their revenue.

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Pacaya is one of CreativeLive's longest tenured contracts and has at some point managed every facet of our email operation. They are not only capable and reliable, but also friendly and fun to work with. Highly recommend.

Amanda Young, Director of Retention

Arcadia

Email development

July 2023

Connecting the Clean Energy Future

Arcadia unlocks access to global utility data with technology that will power the next generation of climate solutions, giving anyone the tools to electrify and decarbonize.

We filled an email development role on Arcadia's Email Marketing team.

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Karat

Email deliverability

May 2021

Helping Creators With Money

Karat is a one-stop platform for digital creators to manage their finances.

We helped Karat scale their cold outbound operation, from prospecting through analytics, to 20,000 emails per month without sacrificing deliverability or campaign performance.

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Pacaya's expertise as we scaled up our cold email operation was invaluable.

Eric Wei, Co-Founder & Co-CEO

Kiva.org

Marketing automation

January 2021

Microloans That Change Lives

Kiva.org is the original pioneer of the micro-lending movement, helping users provide affordable loans to thousands of small-business entrepreneurs around the world.

We helped Kiva stand up and build out their Iterable integration.

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Pacaya provided clarity to our team in a time of such ambiguity. They are experts in everything Iterable, as well as general email marketing best practices.

Claire Marsh, Product Manager

Olark

New market validation

June 2020

Communicate With Your Customers

Olark was one of the first tools to enable live chat on websites. Since then, they have evolved into a comprehensive customer development solution.

We worked with Olark to test a New Market hypothesis they had in the Higher Education space.

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Pacaya was detail-oriented, driven, took initiative to bring their expertise to our testing initiative, and was direct about where we’d get better ROI by bringing in other resources. We’d definitely hire them again.

Ben Congleton, CEO